“As a globally operating company we bear responsibilities worldwide for our employees, customers, business partners, shareholders and the public.” (SGL Code of Conduct)
The new General Data Privacy Regulation (GDPR) means a more stringent directive for all individuals in handling personal data. Personal data includes all data that can be used to identify you as a person.
We as a company take data protection very seriously. This means that the confidentiality and integrity of your personal data is of utmost importance to us. We need your personal data for the business relationship we share; however, it will not be processed or shared with third parties beyond what is necessary.
The respective SGL national legal entity with whom you have a contract or with whom you are in contact is responsible for processing your personal data. The data controller for your respective national legal entity can be found in the contact list below.
We carry out all processing in compliance with the applicable law of the EU General Data Protection Regulation (GDPR) as well as national implementation laws and execution acts.
For example, we process your data
- when you visit this website
- to establish, execute, and terminate a contractual relationship
- to exchange information with credit agencies and authorities
- for measures related to building and plant safety and to protect domiciliary rights
- to control risk within the company
- to assert legal claims
- to meet legal and statutory requirements
In our privacy notices, we inform you in detail about the sources of data, purposes and legal bases of processing, who receives your data in addition, whether your data is transmitted to a country outside the EU, and how long your data is stored. We also inform you about your data protection rights.
You can find all important information compiled for you here:
If you have questions about data protection or wish to assert your rights, please contact the respective data protection officer for the SGL company responsible at any time.
Please contact one of the e-mail addresses listed below.
You have the right to receive the data that we process automatically on the basis of your consent or to fulfill a contract and the right to have it transmitted to a third party in a common, machine-readable format. If you require the data to be transmitted directly to another controller, this will only be done if technically feasible.
Within the context of the legally applicable provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing and, where necessary, the right to rectification, restriction, or erasure of this data. For further information and questions on personal data you can contact us at any time at the address given in the imprint.
We hereby object to the use of contact data published as part of the obligation to provide a legal notice to send advertising and information materials unless explicitly requested. The operators of the site expressly reserve the right to take legal action if advertising information, such as spam mail, is sent unsolicited.
If you have questions about the collection, processing, or use of your personal data, for information, rectification, restriction, or erasure of data or revocation of consent or objection to certain data use, please contact the respective data protection officer of the legal entities.
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, this site uses SSL or TLS encryption. An encrypted connection can be recognized by the change from “http://” to “https://” in the URL bar of your browser and by the lock icon in your browser bar.
When SSL or TSL encryption is activated, the data that you transmit to us cannot be read by third parties.
The web pages use so-called “cookies.” These do not damage your computer and do not carry viruses. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our website more user-friendly, more effective, and more secure.
Most of the cookies we use are “session cookies.” They are automatically erased at the end of your session. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
Your browser allows you to change your browser settings to notify you when you receive a cookie and only permit it in individual cases, exclude the acceptance of cookies in certain circumstances or generally, and activate the automatic erasure of cookies when the browser is closed.
Important: Deactivating cookies may restrict the functionality of this website.
Cookies that are necessary to run the electronic communication process or to provide certain functions you want to use (such as the shopping cart) are stored on the basis of art. 6 (1) f of the GDPR. The website operator has a legitimate interest in storing cookies for the purposes of error-free and optimized provision of their services.
The provision of the aforementioned personal data is neither prescribed by law nor required by contract. However, the functionality of our website is not ensured if such data are not stored.
If other cookies (e.g. cookies to analyze your surfing behavior) are stored, they will be handled separately in this data protection notice and require your consent.
Your personal data is provided on a voluntary basis and only with your consent. Without existing consent, you cannot use our website.
This site uses the following types of cookie:
- jsessionid (provider MCON Group), purpose: reliable website operation, expiration: only operate during session, type: approval-free
- ga (provider Google Analytics), purpose: used by Google Analytics to distinguish between visitors, expiration: 14 months, type: can be disabled
- _gat_UA-71570259-4 (provider Google Analytics), purpose: used by Google Analytics to restrict requirement rate, expiration: 1 minute, type: can be disabled
- _gid (provider Google Analytics), purpose: used by Google Analytics to distinguish between visitors, expiration: 24 hours, type: can be disabled
- _hjIncludedInSample (Hotjar), purpose: identify unique visitors, expiration: session, type: first party
The provider of the site automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:
a) Access log
- First line of request
- Required time (in microseconds) to serve the request
- Connection status after response is finished
b) Error log
- Time stamp
- Error type
- Process ID
- Client (only the IP of the upstream load balancer, not the actual IP)
- Error code
- Error description
- Affected resource
The server log files are retained for 90 days. This data will not be conflated with other data sources. The basis for data processing is art. 6 (1) a+f of the GDPR.
The provision of the aforementioned personal data is neither prescribed by law nor required by contract. However, without the IP address and cookie identifier, the service and the functionality of our website is not guaranteed. In addition, individual services may be limited or unavailable. If you do not agree to this, we ask that you leave the site.
The data entered in the contact form is only processed based on your consent (art. 6 (1) a of the GDPR). You can revoke this consent at any time with effect for the future. An informal message by e-mail to us is sufficient. The legality of data processing carried out until the revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request its erasure, revoke your consent to processing, or the purpose for data processing no longer exists (e.g. after your request has been processed).
This does not affect mandatory legal provisions – especially periods of retention.
Your personal data is provided on a voluntary basis. However, we can only process your inquiry if you tell us your name, email address and the reason for your inquiry.
If you would like to use the email services offered on the website (press releases, annual reports, investor relations news), we need your email address as well as information that allows us to verify that you are the owner of the indicated email address and agree to receive the newsletter. For news service applications we store the data in the back end of the website database (hosted by MCON) and send them by email to SGL's defined email post boxes.
No additional data is collected, or if so only on a voluntary basis. We use these data solely to send the requested information, to be able to address you personally, or for positive identification in the event of a cancellation. We do not forward this data to third parties.
The data entered in each application form is processed exclusively on the basis of your consent (Art. 1 (6) letter a of the General Data Protection Regulation (GDPR)). The consent given to store the data and email address and their use for sending the newsletter can be revoked at any time, for example by means of the opt-out process in the newsletter. The legality of the data processing steps already taken is not affected by the cancellation.
The data furnished to us by you for the purpose of receiving the newsletter are stored by us until you unsubscribe from the newsletter and are deleted by us after the newsletter is cancelled.
Your personal data is provided on a voluntary basis and only with your consent. Unfortunately, we cannot provide you with the offered email services without existing consent.
This website uses "zimpel" and "IR Insight" to send the newsletters. The providers are "news aktuell" and "Nasdaq". Zimpel and IR Insight are services with which, among other things, the sending of newsletters can be organized and analyzed. The data entered by you for the purpose of receiving the newsletter are stored on news aktuell and Nasdaq's servers.
Data analysis by zimpel and IR Insight
When we send newsletters using zimpel and IR Insight, we can determine whether a newsletter message has been opened and which links, if any, were clicked. Only a counting mechanism is activated when the message is opened without reference to the contact/recipient and no personal data are processed. If you do not wish to be analyzed by zimpel, you must cancel your subscription to the newsletter. For this purpose, we provide a corresponding link in each newsletter message.
You can find more information in the providers' data protection provisions:
- news aktuell: https://www.newsaktuell.de/datenschutz/
- Nasdaq: https://business.nasdaq.com/privacy-statement/
Conclusion of a processing contract
We concluded a processing contract with news aktuell and Nasdaq under which we obligate them to protect our customers' data and not pass it on to third parties.
This website uses functions of the web analysis service Google Analytics. The provider is Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google processes your data in the USA and has submitted to the EU-US Privacy Shield.
Google Analytics cookies are stored based on art. 6 (1) f of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to improve their website and advertising.
a) IP anonymization
We have activated the IP anonymization function on this website. This means your IP address will be truncated by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
Google will use this information on behalf of this website’s operator to analyze your use of the website so that reports about website activity can be compiled and other services related to website and internet use can be performed for the website operator. The IP address transmitted from your browser in the context of Google Analytics will not be conflated with other Google data.
b) Browser Plug-In
c) Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set, which prevents the collection of your data on future visits to this website: Google Analytics deaktivieren
d) Order processing
We have signed an order processing agreement with Google and fully implement the strict requirements of the GDPR for the use of Google Analytics.
e) Demographic features on Google Analytics
This website uses the "demographic features" function of Google Analytics. This allows reports to be created that contain information on the age, gender and interests of visitors to the site. This data comes from interest-related advertising by Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can disable this feature at any time through the ad preference settings in your Google Account or generally opt-out of Google Analytics collecting your information as described in the "Objection to data collection" section.
f) Google Analytics Remarketing
Our website uses Google Analytics Remarketing functions in connection with the cross-device functions of Google Ads and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This function makes it possible to link the advertising target group generated with Google Analytics Remarketing with the cross-device functions of Google Ads and Google Doubleclick. This way, personalized advertisements based on your interests that were tailored to you based on your previous usage and surfing behavior can also be displayed on another one of your devices (e.g. Tablet or PC).
If you have given Google the corresponding consent, Google links your online and app browser history with your Google account for this purpose. This way, the same personalized advertisements can be placed on every device on which you have signed in with your Google account. To support this function, Google Analytics identifies Google-authenticated user IDs that are temporarily linked with our Google Analytics data in order to define and generate target groups for cross-device advertising.
You can permanently opt out of cross-device remarketing/targeting by deactivating personalized advertising in your Google account. To do so, follow this link: https://www.google.com/settings/ads/onweb/
The data collected in your Google account is aggregated exclusively on the basis of your consent, which you can give to Google and also revoke (Art 6 (1) letter a GDPR). For data collection activities that are not consolidated in your Google account (e.g. because you do not have a Google account or object to such consolidation), the data is collected based on Art. 6 (1) letter f GDPR. The legitimate interests are based on the fact that the website operator has an interest in the anonymous analysis of website visitors for the purpose of direct advertising.
You can find further information and the data protection provisions in Google's data protection declaration under: https://www.google.com/policies/technologies/ads/.
g) Google ads, signals, and conversion tracking
This website uses Google Ads. Ads is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
We use conversion tracking in connection with Google Ads. If you click on an advertisement placed by Google, a cookie is set for conversion tracking. Cookies are small text files that are stored on the user's computer by their internet browser. These cookies expire after 30 days and do not serve to personally identify the user.
If the user visits certain pages of this website and the cookie has not yet expired, we and Google can see that the user clicked on the advertisement and was routed to this webpage.
Every Google Ads customer receives another cookie. The cookies cannot be tracked across the websites of Ads customers. The information obtained with the help of the conversion cookies serves to generate anonymous conversion statistics for Ads customers that have decided in favor of conversion tracking. We learn the total number of users that have clicked on our advertisement and were routed to a webpage containing a conversion tracking tag. However, we do not receive any information with which we can personally identify users.
If you do not wish to participate in tracking you can reject this usage by deactivating the Google conversion tracking cookie over your internet browser under user settings. Then you will not be included in the conversion tracking statistics.
Conversion cookies are stored on the basis of Art. 6 (1) letter f GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both their web offering as well as their advertising.
You can find more information on Google Ads and Google conversion tracking in Google's data protection provisions: https://www.google.de/policies/privacy/.
This website uses Hotjar, an analysis software program by Hotjar Ltd. ("Hotjar") (https://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). With Hotjar it is possible to gauge and evaluate usage behavior (clicks, mouse movements, scroll height, etc.) on our website.
The information that is thereby generated by the tracking code and cookie regarding your visit to our website is sent to the Hotjar server in Ireland, where it is stored. The following information is collected by the tracking code:
a) Device-dependent data: The following information can be recorded by your device in your browser:
- Your device's IP address (collected and stored in an anonymous format)
- Your device's screen size
- Device type and browser information
- Geographic location (only the country)
- The preferred language in which to present our website
- Log data
b) The following data is automatically generated by our server when Hotjar is used:
- Referring domain
- Webpages visited
- Geographic location (only the country)
- The preferred language in which to present our website
- Date and time of access
Hotjar will use this information to evaluate your use of our website and to generate reports on your use as well as to provide other services related to your use of the website and internet analyses of the website.
Hotjar also uses third-party services to provide its service, for example Google Analytics and Optimizely. These third-party entities can store information that your browser sends during your visit to our website, for example cookies or IP inquiries. For more information on how Google Analytics and Optimizely store and use data, please see their corresponding data protection declarations.
Optimizely's data protection declaration can be found under the following link: https://www.optimizely.com/de/privacy/
By continuing to use this website, you agree to the aforementioned processing of the data generated there by Hotjar and its third-party providers as part of their data protection declarations.
The cookies used by Hotjar have different lifespans; some remain valid for up to 365 days, others only during the current visit.
You can prevent Hotjar from recording data by clicking on the following link and following the instructions: https://www.hotjar.com/opt-out.