|Sales & Service Center||Americas||Asia/Oceania||Central and East Europe|
|Phone||+1 440 878-2213||+86 21 6097 6963||+49 8271 83 2200|
Sales & Service Center
South Europe, Middle East, Africa
|Phone||+91 2138 612219||+33 476 25 9625|
The art of commissioning
Initial operation of complex systems and valuable equipment requires detailed preparation to avoid damages due to improper handling or installation. Being the original equipment manufacturer, we have detailed knowledge of delivery and assembly, and our long-term experience ensures professional and safe installation.
Only fine-tuned systems operate according to design specifications and fulfill the highest safety standards that you demand. In addition, our performance tests verify full operational capability and high product quality during commissioning.
- Unpacking and inspection
- Assembly and installation
- Performance tests
- Consulting and operator training
Advantage through maintenance
Standard maintenance often is carried out by the companies that run the plants. Yet complex demands and special materials, such as graphite, require the support of a specialized partner. Our experience enables us to provide a full scope of services covering everything: from general assistance right up to intricate tasks. We can set up customer-specific maintenance approaches to ensure uninterrupted high performance of your systems and equipment; a crucial issue in increasing market competition.
Fit for emergency
However, as unexpected equipment failure cannot be avoided completely, a reliable service partner is vital. We offer a high quality trouble-shooting service combining fast response and in-depth competence, which enables our experienced fitters to restart your system or equipment with minimal downtime.
As a fully integrated original equipment manufacturer, we are able to supply genuine spare parts of high quality material and maximum operational reliability – readily available and with minimum lead times. Moreover, we offer comprehensive prevention concepts for systems and complex production lines on site.
- Emergency procedures and trouble-shooting
- Investigation and failure analysis
- Maintenance and repair (on-site and off-site)
- Equipment cleaning services
- Genuine (OEM) spare parts
- Inspection, diagnosis and expert advice
Keeping up with changing markets
New challenges can arise during the service life of equipment and systems. For example, a competitive market environment may require more energy savings, or production capacity may need to be increased. Safety and legislation standards may change as well. In such situations, we give you support as an experienced supplier in order to get the maximum out of your facilities, or introduce installation modifications.
Our upgrade services go far beyond maintenance and case management. We are continuously developing new solutions to enable you to be one step ahead of your competitors. Operating in close partnership with you, we provide an insight into your production process and individual needs, and set up specific individual concepts that ensure the best performance of your systems and equipment. Therefore we are using our inhouse modeling capbilities (e.g. Aspen+, FEM, CFD) to optimize for instance thermal designs.
- Upgrade and modification
- Equipment standardization
- Spare part concepts
- Process simulation
- Laboratory services
- Workshops and training
End-of-use does not necessarily mean end of life. Changing market conditions may require the adjustment of existing installations to new operation conditions, or even the temporary shutdown of a plant. Based on our broad operational knowhow, we support you to implement the best solution in this kind of situation.
When your equipment reaches its end of operating life, we consider it our responsibility as a manufacturer to provide solutions for the closing of the product’s life cycle. Our end-of life (EoL) service offers individually tailored solutions adapted to your requirements. Our offer is based on years of experience, detailed know-how and in-depth knowledge of materials and the certified, lasting disposal of them.
- Conservation for temporary shut-down periods
- Certification and revamp of used equipment
- Adjustment to new applications
- End-of-life service